Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

• Personal Information: Name, email address, phone number, and business information
• Transaction Data: Details about transactions you process through our platform
• Technical Information: IP address, browser type, device information, and usage patterns
• Communication Data: Records of your communications with our support team

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to:

• Process and facilitate your transactions securely
• Provide customer support and respond to your inquiries
• Send you important updates about our services
• Detect and prevent fraud and unauthorized activities
• Comply with legal obligations and regulatory requirements
• Improve our platform and develop new features

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted partners who help us operate our platform
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you have given us explicit permission to share your information

Data Security

We implement industry-standard security measures to protect your information:

• End-to-end encryption for all sensitive data transmission
• Regular security audits and penetration testing
• Multi-factor authentication for account access
• Secure data centers with 24/7 monitoring
• Employee training on data protection best practices

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Specifically:

• Account information is retained while your account is active
• Transaction records are kept for regulatory compliance periods
• Marketing communications data until you unsubscribe
• Support communications for quality assurance purposes

Your Rights and Choices

You have several rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate personal information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Receive your data in a structured, machine-readable format
• Opt-out: Unsubscribe from marketing communications at any time

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform:

• Essential Cookies: Required for basic platform functionality
• Performance Cookies: Help us understand how you use our services
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)

You can control cookie settings through your browser preferences.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through:

• Standard contractual clauses approved by regulatory authorities
• Adequacy decisions for countries with equivalent protection levels
• Certification schemes and codes of conduct
• Binding corporate rules for intra-group transfers

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Displaying a prominent notice on our platform

Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us: